Help & FAQ

A static code encodes your content directly — a URL, WiFi password, contact card, whatever you chose — with no account and no backend involved. It's free, unlimited, and works forever, but the destination can't change once it's printed. A dynamic code instead encodes a short link (myqrcreate.com/r/...) that redirects to your real content, so you can change where it points anytime without reprinting the code. Dynamic codes need an account since the redirect has to be hosted somewhere.

Only for dynamic codes. Every static QR type — URL, text, WiFi, vCard, event, and more — works with zero login, right on the homepage.

Static codes: yes, unlimited, forever, no watermark. Dynamic codes: free for a 14-day trial, no card required, then a paid subscription. Accounts that existed before this pricing model shipped are permanently exempt — see the billing section below.

In the Design step, there's a Logo upload field — pick an image and it's embedded in the center of the code automatically, with the error-correction level adjusted to keep it scannable.

We check the contrast between your foreground and background colors, and how much of the code your logo covers, against the error-correction level you've set. Low contrast or a logo that's too large can make a real scanner fail even though it looks fine on screen. Increase contrast, shrink the logo, or raise the error-correction level (Settings → Error correction) to clear it — or download anyway if you've tested it yourself and know it works.

Yes — all design settings update the live preview instantly, and for dynamic codes you can keep changing them after saving too, from the code's edit page.

Yes — that's the entire point of a dynamic code. Edit the destination, content, or design anytime from your dashboard, and the already-printed code updates instantly since it was always just pointing at a short link.

It opens your device camera and does a real scan of the code on screen, decoding it with the same logic a phone would use and confirming it matches what you expect. It's a stronger check than the automated scannability heuristic — an actual scan, not just a contrast/logo estimate.

That happens before you've saved the code for the first time — there's no real link to share yet. Save it once and the Share button becomes active in the same spot.

It's an optional per-code gate: anyone who scans needs the password to reach your content. It's meant for cases where you communicate the password separately (a text, an email, a verbal PIN) — not for codes you're handing directly to someone, since they'd have no way to know it. If you're sharing a code openly (like a personal contact card), leave the password field blank.

Go to the code's edit page → Settings → "Password protect" field, and either enter a new password to replace it, or clear the field entirely to remove protection. You don't need to know the old password to do this — you're the owner.

Visitors see a clear "this code is no longer active" message instead of your content. The code isn't deleted — raise the scan limit, extend or clear the expiry date from the edit page, and it starts working again immediately.

This is fixed as of the latest update — it previously used a technique that some mobile browsers (particularly iOS Safari) handled unreliably. It now downloads a proper contact file directly, which works consistently across devices. If you're still seeing this, make sure you're on the latest version of your browser.

Yes — it generates a standard .ics file that Google Calendar, Apple Calendar, and Outlook all support.

New vCard codes automatically get a link based on the contact's name (e.g. myqrcreate.com/r/janedoe) instead of a random code. This only applies to codes created going forward — existing codes keep their current link permanently, since changing it would break anything already printed or shared.

Every new account gets 14 days of full access to dynamic codes — creating, editing, everything — no card required. You'll see a "Free trial · N days left" indicator in the navbar the whole time, not just near the end.

A 14-day grace period starts: your existing codes keep working when scanned, but creating and editing new ones is locked, and the dashboard shows a countdown. Subscribe anytime during the grace period to unlock everything again instantly.

Your dynamic codes stop resolving — anyone scanning one sees a message that the owner needs to renew. Subscribing brings every code back online immediately; nothing is deleted.

Subscribe from the Pricing page — it's a standard PayPal subscription. To cancel, manage it from your PayPal account; your codes keep working for the remaining grace period afterward, same as a trial ending.

No — every account that existed before this pricing model shipped is permanently grandfathered with full access, no trial clock, no subscription required.

Use the "Test scan with your camera" button on the code's page to check with a real scan. Most failures come down to low contrast between the foreground and background color, a logo covering too much of the code, or printing it too small — try increasing the error-correction level or simplifying the design.

You've scanned a dynamic code whose owner's trial and grace period have both ended. It's not broken — the owner needs to subscribe to bring it back online. If this is your code, go to Pricing and subscribe.

This is almost always a one-time loading glitch right after we ship an update — refresh the page (a hard refresh, Ctrl/Cmd+Shift+R, if it persists) and it should resolve within a minute or two.

If you're signed in, use the feedback button in the bottom-right corner of your dashboard — it goes straight to the team and we read every one.